Shipping Policy
At CK Riyaz & Sons – Mutton & Chicken Mart, we are committed to delivering fresh, hygienically packed, and premium quality meat products safely and on time. Please read our Shipping Policy carefully to understand how orders are prepared, processed, and delivered.
Order Processing
All orders are processed after confirmation through our website, phone call, or WhatsApp.
Since our products are freshly cut and prepared to order, processing time may vary depending on:
- Product availability
- Order volume
- Cut type or custom preparation requests
- Delivery location
Most orders are prepared and processed within same day or within 24 hours, depending on order timing.
Delivery Areas
We currently offer delivery in selected service areas based on location availability.
Delivery coverage may vary depending on:
- Distance from our store
- Delivery slot availability
- Order value or product availability
Customers are encouraged to confirm delivery availability before placing an order.
Delivery Charges
Delivery charges, if applicable, will be communicated during order confirmation.
Charges may vary based on:
- Delivery location
- Order quantity or weight
- Express or scheduled delivery requests
Estimated Delivery Time
Once your order is prepared and dispatched, delivery is usually completed within the scheduled delivery window.
Delivery timing may vary due to:
- Traffic conditions
- Weather conditions
- Peak order timings
- Public holidays or local restrictions
We always aim to deliver your order as fresh and quickly as possible.
Packaging & Hygiene
All products are carefully:
- Freshly cut
- Hygienically cleaned
- Securely packed
We use food-safe packaging to maintain freshness, hygiene, and product quality during delivery or pickup.
Delivery Issues
If you experience any issue with your order, such as:
- Delay in delivery
- Damaged packaging
- Missing or incorrect items
Please contact us within 24 hours of receiving your order so our team can assist you promptly.
Contact Us
For delivery support, shipping queries, or order assistance, please contact us through our phone number or WhatsApp listed on our Contact Us page.